Frequently Asked Questions
Some of The Questions Our Customers ask
We offer free car parking to guests and patrons of The Inn on The Moor Hotel.
The car park is situated to the front of the Hotel. The post code for The Inn on The Moor Hotel is YO22 5LZ. You will find us directly opposite the Goathland Hotel, behind the Goathland Garage.
Here at the Inn on The Moor, we really do mean it when we say we love dogs. You are more than welcome to bring your dog when you come to visit but we must insist on a few house rules. Firstly, dogs must be kept on a lea and are not permitted in our Dining Room or Conservatories.
You are more than welcome to dine with your well behaved dog in our Hydro Bar, Hotel Lounge or in the Hotel Gardens. If you are looking to bring your dog whilst you stay with us – all our rooms are dog friendly and available for a small additional charge.
Due to the age and style of the building, we are unable to install a lift at the Inn on The Moor Hotel. We do have two ground floor rooms, situated with fine views over the fields and moorland. If you require a ground-floor room or a room with minimal travel distance, please call our friendly reservations team on 01947 896296, who will be able to provide you with a personalised service to suit your needs.
All our restaurant, bar and dining facilities are all located on the ground floor.
Please refer to our Accessibility Guide for more details, and please do not hesitate to give our team a call on 01947 896296 with any further queries.
You are welcome to check-in to your hotel guest room from 3PM on the day of your arrival. You are more than welcome to arrive earlier and access the hotel facilities such as the bar, hotel lounge and dining facilities. We also offer free and secure luggage storage.
Our latest check-in time is 10PM. If you believe you may be arriving after this time, we recommend you contact our Reservations Team so personalised arrangements can be made. We politely ask that guests check-out from their guest rooms no later than 10:30AM on the day of their departure. Fees may apply for extended departure.
Breakfast is served to our residents from 8:30AM to 9:30AM in the Hydro Bar. If you are travelling with your dog, breakfasts are provided in the bar.
Our homemade lunch menu is available between 12PM and 2PM every day and is served in the Hydro Bar, Hotel Lounge or Gardens.
Our homemade evening menu is available between 5PM and 8:30PM every day is served in our dining room, bar and restaurant.
Our dining areas get very busy so we strongly recommend that you book a table.
Give our team a call on 01947 896296
Families are very welcome at The Inn on The Moor. We politely ask that children are supervised by an adult at all times. We have a children’s menu and can provide highchairs upon request. If you would like to stay with your family, we recommend booking direct for the best rate and a personalised service.
Give our team a call on 01947 896296.
We do not have a cash machine at The Inn on The Moor. A cash machine is available at Goathland Post Office during their normal opening hours.
We can accept all major credit/debit cards including American Express.
The Inn on The Moor Hotel offers a cashback service to customers and guests – Terms & Conditions apply.
For more information, please call our friendly team on 01947 896296.
There are many walking and cycle routes throughout the North York Moors National Park, from right here at The Inn on The Moor. We are lucky to have a great staff team with lots of knowledge and insider tips about the local area. We also have a great information hub with OS Maps, guidebooks and much more.
As others have commented, we were bowled over by the warm and friendly reception. Every staff member worked really hard to make our stay enjoyable - and it was just that. We had two meals and various beers and wines - all excellent. A great location for easy visits to little gems such as Staithes, Runswick Bay and Whitby as well as the location of the Inn itself - the famous Goathland. We will definitely be back!
We are just home from the most amazing stay at the inn on the moor hotel goathland, they r so welcoming and friendly u feel so relaxed and at home amazingly dog friendly and food was amazing and lots of it, we have booked again for November wanted to go back sooner but they fully booked which I’m not surprised as it’s such a good hotel, they are so good at there jobs, they all do everything to make your stay so good and we appreciated all there hard work
The Inn on the Moor is lovely, dog friendly and the owners have thought about the dog friendly aspect making sure dogs can join their owners for breakfast and even provide bowls for the dogs so they can breakfast too. Spectacular location, a nearby heritage railway and a fantastic starting point to many a walk with plenty of things to see nearby. The staff were courteous and welcoming. The lounge had a large open fire roaring away to warm a walker coming in from the cold. They have thought about dealing with Covid 19 with full table service for evening drinks etc. The only reason I've given it four stars and not five is the vegetarian options for evening meal, a little lacklustre meaning we went elsewhere with better choices. I would certainly go again and will keep it in mind should we get a dog again.
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